System Integration Services

The Real Cost of Disconnected Systems

Disconnected systems create hidden costs that accumulate across your entire organization. Sales reps spend 30 minutes per deal entering data into three systems. Finance reconciles orders against invoices manually every week. Operations checks two platforms to get a complete picture of a customer. Support cannot see purchase history without switching tabs. These are not just annoyances — they are measurable drains on productivity.

The data quality problem is even worse. When the same information exists in multiple systems without synchronization, discrepancies are inevitable. Which system has the correct address? Is this customer active or churned? What is the actual revenue this quarter? Disconnected systems make these basic questions surprisingly hard to answer.

System integration eliminates both problems: data flows automatically between systems, and a single source of truth is established for each piece of information.

Our Integration Architecture

We build integrations using an event-driven middleware architecture. When data changes in one system (a new order, an updated contact, a payment received), an event is captured via webhook or polling, transformed into a canonical format, and routed to all systems that need the update.

The middleware layer handles the complexity that direct point-to-point integrations cannot: data transformation between different schemas, rate limit management for APIs with strict throttling, retry logic for transient failures, conflict resolution when two systems update the same record simultaneously, and comprehensive logging for debugging and auditing.

For high-volume integrations, we use message queues (BullMQ, SQS) to buffer events and process them reliably. For real-time requirements, we use webhook listeners with immediate processing. The architecture is chosen based on your specific latency, volume, and reliability requirements.

Common Integration Scenarios and Monitoring

Sales-to-Operations: When a deal closes in HubSpot or Salesforce, automatically create a project in your PM tool, generate an invoice in QuickBooks, set up the customer in your operational systems, and notify the delivery team via Slack. E-Commerce-to-Fulfillment: Orders from Shopify flow to your warehouse management system, inventory levels sync back to prevent overselling, tracking numbers update the customer, and revenue records flow to accounting.

Integration failures are invisible until someone notices missing data — which can be hours or days after the failure occurred. We build monitoring into every integration: real-time dashboards showing sync status and throughput, alerting for failures and anomalies, and automated retry with escalation for persistent issues. Every integration also includes a reconciliation mechanism — a scheduled job that compares data across systems and flags discrepancies, catching edge cases that event-driven processing might miss.