Custom Appointment Scheduling System
When Calendly can't handle your scheduling complexity, it's time for purpose-built booking software.
Calendly and Acuity work well for individual professionals booking 1-on-1 meetings. But if your scheduling involves multiple providers, room/resource allocation, complex availability rules, custom intake forms, or integration with your practice management system, these tools fall short.
A custom scheduling system handles your exact booking logic: provider availability with location constraints, equipment requirements, intake questionnaires that route to the right provider, insurance verification, and automated reminders that follow your specific communication protocol.
We build scheduling systems for medical clinics, salons and spas with multiple locations, professional services firms, repair and maintenance companies, and any business where booking complexity exceeds what Calendly was designed to handle.
What You Get
Complex Availability
Multi-provider, multi-location scheduling with custom availability rules, travel time buffers, and resource constraints.
Resource Allocation
Automatically assign rooms, equipment, or resources based on appointment type and availability.
Custom Intake
Pre-appointment questionnaires that collect the information you need and route to the right provider or service.
Smart Reminders
Automated confirmations, reminders, and follow-ups via email, SMS, or both. Reduce no-shows by 40-60%.
Payment Collection
Deposits, full payment, or pay-later options. Cancellation fees, refund policies, and package/membership pricing.
System Integration
Connect to your EHR, PMS, CRM, or accounting system. Appointments flow directly into your operational tools.
When Custom Scheduling Makes Sense
Solo practitioners and small teams should use Calendly or Acuity — they're excellent for simple scheduling. Custom scheduling software is for organizations where booking is a complex operational challenge.
Common triggers: you have 10+ providers with different services and availability patterns, you need to coordinate rooms/equipment with appointments, your intake process requires routing logic, you need integration with practice management or EHR systems, or your booking rules are too complex for platform configuration.
Healthcare Scheduling
Healthcare scheduling is particularly complex: provider credentials determine which services they can offer, room assignments depend on procedure type, intake forms need to capture medical history, insurance must be verified before booking, and everything needs to comply with privacy regulations.
We build healthcare scheduling systems that handle all of this — plus patient self-scheduling portals, waitlist management, and automated recall for follow-up appointments.
Multi-Location Operations
For businesses with multiple locations, scheduling gets exponentially more complex. Providers may work at different locations on different days, resources vary by location, and clients expect to book at their preferred location.
Our custom scheduling systems handle multi-location operations with unified availability views, location-specific resources and services, and flexible provider scheduling across sites.
Technologies We Use
Frequently Asked Questions
How much does custom scheduling software cost?
Can it send SMS reminders?
Does it work on mobile?
How long does it take to build?
Scheduling Complexity Hurting Your Business?
Book a free consultation. We'll analyze your scheduling requirements and show you what a purpose-built system could look like.