Custom Patient Portal Development
Give your patients a modern digital experience while keeping their data secure and your workflows efficient.
Generic patient portals from EMR vendors are afterthoughts — clunky interfaces bolted onto clinical systems. They frustrate patients, create extra work for staff, and rarely integrate well with your actual workflows.
A custom patient portal is designed for your practice, your patients, and your clinical workflows. Online booking, secure messaging, document sharing, and intake forms that actually reduce administrative burden instead of shifting it.
What You Get
Online Booking
Patients book appointments based on your availability, provider preferences, and appointment types.
Digital Intake Forms
Pre-visit questionnaires that patients complete online. Data flows directly into your records.
Secure Messaging
HIPAA-compliant messaging between patients and providers. Replaces phone tag with async communication.
Document Sharing
Secure access to lab results, referral letters, and visit summaries. Reduces printing and mailing.
Online Payments
Patients pay balances online. Automatic payment reminders reduce collections effort.
HIPAA Compliant
Built from the ground up for US healthcare privacy requirements. Data stays in the US.
Why EMR Patient Portals Disappoint
Most EMR vendors (Epic MyChart, athenahealth, eClinicalWorks) offer patient portals as an add-on feature. But these portals are built to serve the EMR system, not the patient experience. They're often slow, confusing, and limited to whatever the EMR vendor decides to expose.
Patients expect the same digital experience they get from their bank or their fitness app. A clunky patient portal reflects poorly on your practice and drives patients to phone instead — increasing your administrative workload.
What We Build for Healthcare
A custom patient portal integrates with your EMR (or replaces the patient-facing layer entirely) to provide a modern digital experience. Patients see a clean, intuitive interface. Your staff sees reduced phone calls, fewer no-shows, and less manual data entry.
We build patient portals for family practices, specialist clinics, mental health practices, and multi-location healthcare groups. Each one is designed around the specific workflows and patient communication patterns of that practice.
Privacy and Compliance
Healthcare software has non-negotiable privacy requirements. In the US, that means HIPAA compliance, with specific requirements for data storage, access controls, audit logging, and breach notification.
We build HIPAA compliance into the architecture from day one — not bolted on after. Data is encrypted in transit and at rest, stored on US infrastructure, and access is logged for audit purposes. We've built healthcare software that has passed security assessments for healthcare organizations.
Technologies We Use
Frequently Asked Questions
Can it integrate with our EMR?
Is it HIPAA compliant?
How much does a patient portal cost?
How long does it take to build?
Better Digital Experience for Your Patients
Book a free consultation. We'll review your current patient portal situation and show you what a modern, custom-built solution could look like.